Wendy’s creates a new strategy and innovation group
Thursday, July 27th, 2006
Wendy’s is establishing a new Innovation and Strategy group to lead innovation efforts for the Wendy’s brand. According to the company’s chief marketing officer, the new Innovation and Strategy group will be comprised of three primary functions: (1) R&D (2) Strategic Insights & Innovation (3) Operations Innovation. While the innovation group will be managed as part of the company’s marketing department, it looks like the fruits of the innovation initiative will be diffused throughout the organization. The company’s chief marketing officer explains:
“We know that innovation at all levels - from the menu to packaging to the customer experience in our restaurants - is critical to our success. Everything is now strategically linked and will work tightly together. Over the last year, we have completely retooled and reinvigorated our menu-development process, and our product pipeline is filled with a wide array of exciting options. Now, we’re broadening this effort by creating a single team responsible for driving and enhancing innovation at all levels.”
When it comes to innovation, Wendy’s is playing catch-up with Burger King and McDonald’s, both of which have experimented with innovation in various ways. Burger King, for example, is known for creating all sorts of innovative viral marketing campaigns (subservient chicken, anyone?) while McDonald’s is known for trying to introduce Wi-Fi Internet access in its restaurants. Let’s just hope that Wendy’s doesn’t resort to anything “innovative” like the “Spicy Paris” commercial to sell burgers…
Tags: Wendy’s innovation
[image: Wendy’s from BrownSugarBear on Flickr]
The next time you step into the local supermarket to pick up a sack of potatoes, think about how innovative those potatoes really are. What? According to